This Award is open to operators and service providers as well as resellers and other channel companies. This category recognises the organisation that best serves the business customer, firstly with connectivity, but also with a wider ICT portfolio. The winner will demonstrate great customer service that goes the extra mile.

This category is open to any operator or service provider who identifies the end consumer as their customer. We are not looking for the largest company or most extensive network, but are looking for the organisation that can demonstrate attributes including outstanding customer service (including around Gaining Provider-led Switching), innovative products packages and service offerings, and imaginative partnerships with organisations such as councils, developers, and housing associations to best service their target customers.

This Award is open to any council or local authority that can demonstrate meaningful progress in the digital transformation of public services. The judges will be looking for impact such as improvements in efficiency, increased reach of services in the community and developments enabled due to digitalisation.

This Awards recognises the organisation, public or private sector, that has delivered a standout project based around skills improvement. The judges will be particularly looking for evidence of programmes that brings skills to a wider audience or that identify and address specific skills gaps.

This category is open to CSPs and vendors with specific solutions for enterprises of any size. The judges are looking for innovative solutions that facilitate the activities of the enterprises and their employees and so have a positive impact on customer experience. This can include a wide range of solutions such as video conferencing, UC, cloud services, BPA and XaaS.

This Award recognises an organisation of any type that has been outstanding in enhancing the delivery of gigabit capable broadband in the UK through development of engineering and delivery strategies that broadband builders are adopting to accelerate rollouts to meet 2025 targets.

This Award is open to any type of organisation, including CSPs, vendors and property owners, who can demonstrate a successful and innovative initiative to facilitate access into a previously hard-to-reach location. This might be rural or urban notspots or other hard-served locations. Technologies can include, but are not limited to, satellite, fixed wireless and cellular.

This Award recognises the organisation(s) that has facilitated a successful initiative to remove or lessen barriers to connectivity improvement, such as, but not limited to, wayleaves and easements, planning, and finance blocks. It is also a place to highlight cross-industry collaboration that is simplifying infrastructure deployment.

This Award is open to operators and public sector organisations who can demonstrate a project that brings a community together and delivers a demonstrable improvement, for example creating employment opportunities, a social based project, technology for good, etc.

This Award will recognise an ISP that is a true champion of full fibre and has demonstrated entrepreneurial spirit and/or broken through barriers to market entry to grow their businesses and help drive full fibre adoption. Judges will be looking beyond companies that have simply integrated a new product variant into an established portfolio, to those able to share examples of local/regional marketing innovation and quality, creative approaches to achieving results in a crowded connectivity market, and excellence in educating and empowering their customers to make a well-informed full fibre choice.

This Award is open to any organisation, including vendors, operators, and public sector, who can demonstrate the use of technologies including, but not limited to, 5G and IoT to deliver an innovative project in an industrial setting (e.g., in manufacturing, transport, or energy).

This is an individual award for an employee working within the connectivity field, from any organisation providing or using broadband connectivity. The individual can work in a technical or business discipline and must have entered the industry in the last 10 years. The judges will be looking for evidence of outstanding performance, going above and beyond what would normally be expected, and the potential to make a measurable difference in the industry in the future.

This Award is open to companies representing smart locations (i.e., smart factory, smart port, smart campus, etc.), Local Authorities, CSPs and their vendor partners who are improving lives, communities, economic prospects and more through the application of cutting-edge technology, data driven insights, and the latest high-speed connectivity. The entry can apply to a single project focusing on an individual place or a number of inter-related projects for a UK town or city. The scope can be any smart place – from an individual building / structure through to an entire city.

This Award looks to recognise and reward a change, campaign, project or event (internal or external) that has enhanced the environmental credentials of a UK telecom operator or CSP, or is a specific telecom-related sustainability initiative from the public sector delivering results in the period 2021 to 2023.

This Award will recognise the organisation who is successfully deploying a wireless technology, such as, but not limited to, 5G, FWA, Wi-Fi or satellite to deliver a broadband service to a locality not viable through other technologies or where a wireless solution can be shown to provide a superior option. The category is open to all organisations, including service providers, local authorities, and enterprises.